Customize voice response to ensure incoming calls are prompted to the most appropriate person or department.

Set specific rules for each extension based on custom availability and where calls should be directed.

Redirect incoming calls to another destination, such as a mobile phone number, when the called party is unavailable.

With a local phone number forwarded to your PBX system, you can have a local presence without physically located there.

Allow inbound calls to a certain destination to queue up while waiting for an available agent to take the calls.

Send voice message audio files as email attachments to quicken response time when out of the office.

Initiate a conference call anywhere, at any moment, using your mobile phone and invite others to join.

Record every phone conversation and store call recording files in external storage for training, quality control, etc.